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Yes. The Elevate App is the central platform for instant pricing, real availability, trip planning, itinerary management, and payment. All flights booked individually, or our Membership and Jet Card programs are booked through the app to ensure accuracy and seamless coordination.
Flights can be requested 24 hours a day using the Elevate App, which provides real-time availability and pricing. You may also contact your Elevate team directly for support with complex itineraries, specific operational considerations, or multi-leg trip planning.
No. You may bring your own crew. If you prefer not to, Elevate can recruit and staff pilots, flight attendants, and necessary support personnel at no additional cost. All crew assigned to your aircraft must meet Elevate’s internal standards, and you maintain full right of refusal for any crew member.
Elevate’s operations team immediately arranges a recovery solution to keep your itinerary on track. Jet Card Owners receive a guaranteed recovery aircraft at their contracted rates. Members receive priority recovery within the operational network. Elevate monitors maintenance status, crew duty limits, and repositioning constraints in real time to prevent disruptions whenever possible.
To legally charter your aircraft and generate offsetting revenue, it must be placed on an FAA Part 135 certificate. Elevate manages the regulatory approval, maintenance oversight, crew compliance, safety protocols, operational dispatch, and all administrative requirements tied to operating commercially.
The Elevate Membership is a flexible, deposit-based program designed for travelers who want intelligent pricing, priority access, and fewer commitments. Rates adjust based on real operating conditions, aircraft positioning, and demand. The Azurite Jet Card is built for high-frequency travelers who need guaranteed availability and fixed hourly rates. Cardholders purchase twenty-five prepaid hours that are locked for twelve months, receive structured cancellation windows, guaranteed Wi-Fi on select categories, included catering for certain aircraft, recovery aircraft protection, and published interchange rules.
The Membership is ideal if your travel is flexible, varies throughout the year, or if you prefer not to pre-purchase hours. It provides priority access, dynamic member pricing, and relaxed cancellation terms. The Jet Card is best if consistency is your priority. You lock your hourly rates for a full year, receive guaranteed access with program-defined notice windows, and have clear interchange rules across aircraft categories.
The Elevate Membership requires a minimum deposit of 100K. Funds remain in your account and are drawn down per trip. There are no minimum flight hours, and pricing is calculated using intelligent routing and operational data to reduce cost and increase availability.
Jet Card Owners purchase prepaid hours at a fixed hourly rate based on aircraft category. Rates remain locked for twelve months. The card provides guaranteed availability when booked within the program’s notice windows, published interchange rates for upgrades or downgrades, and included benefits such as Wi-Fi (on eligible categories), catering for Super Mid and Heavy aircraft, recovery aircraft protection, and a five percent roundtrip discount on qualifying trips.
Yes. Membership and Jet Card trips are refundable when canceled at least ninety-six hours before departure. When canceled, Members and Jet Card Owners will see their funds or hours redeposited into their accounts. Peak periods require extended notice for guaranteed availability and cancellation.
Yes. Members receive priority access over standard ad-hoc users, especially during peak periods. Jet Card Owners receive guaranteed aircraft access when booking inside the published notice windows (ninety-six hours non-peak, one hundred forty-four hours peak).
Membership deposits remain available until used, however, after 18 months of inactivity, a monthly maintenance fee will apply. Jet Card hours are valid on the fixed rate is valid for the first 12 months. After 18 months of inactivity, a monthly maintenance fee will apply. Unused hours may roll over under program rules.
Yes. Members may switch categories with dynamic pricing based on aircraft availability and routing. Jet Card holders may switch categories using published interchange rates. Down-sizing is always permitted, while up-sizing is allowed within program rules.
Yes. As one of the few FAA Certified Class IV Repair Stations in the Intermountain West, Elevate Jet conducts inspections, scheduled and unscheduled maintenance, component repair, and avionics work onsite. This ensures consistent oversight, faster turnarounds, and reduced dependence on third-party vendors.
Private jets follow strict manufacturer and FAA guidelines that include calendar-based inspections, hourly interval inspections, component overhauls, airworthiness directives, and unscheduled maintenance events. Typical inspection intervals occur at twelve months or at 200, 400, 600, and 800 flight hours.
Aircraft management companies oversee operations, scheduling, maintenance compliance, financial reporting, crew management, regulatory adherence, and day-to-day aircraft administration. Elevate handles these functions end to end so owners can focus on flying rather than managing operational tasks.
Elevate handles all crew onboarding, training, certifications, scheduling, payroll, and benefits administration. As an FAA Part 135 Air Carrier, Elevate also oversees operational control and enables owners to generate revenue through charter.
Elevate operates a comprehensive Safety Management System and holds ARGUS Platinum, Wyvern Wingman, and Air Charter Safety Foundation approvals. Safety protocols are built into operations, maintenance, crew training, dispatch, and flight execution.
You can book directly through the Elevate App, which provides instant pricing, real available aircraft, and clear routing. The app eliminates the need for manual quote requests and supports everything from single legs to multi-stop itineraries.
The Elevate App recommends aircraft based on route, distance, passenger count, luggage needs, and performance requirements. You can also consult the Elevate team for personalized guidance.
At private terminals, you usually need to arrive thirty minutes before departure. In some cases, vehicles may drive directly to the aircraft for boarding.
Costs vary based on aircraft type, distance, seasonality, crew duty limitations, airport fees, and routing efficiency. The Elevate App calculates pricing in real time using operational data to ensure accuracy before you book.
Ranges vary by aircraft. Heavy Jets can fly around 7,000 miles nonstop. Midsize Jets can fly up to 2,450 miles. Light Jets typically fly 1,500 miles before refueling. Weather, payload, and winds influence actual range.
Jet speeds range from 400 to 500 mph for Light, Midsize, Super Mid, and Heavy Jets. Turboprops typically operate between 220 and 315 mph. Performance depends on altitude, winds, and aircraft weight.
Yes. Pets are welcome. For international travel, you may need a pet passport, microchip, and current vaccinations. The Elevate team assists with any additional documentation requirements.
Luggage capacity varies by aircraft. Most private jets allow more luggage than commercial flights, but oversized items such as golf clubs or skis may require a larger category. The Elevate App displays recommended aircraft based on baggage needs.
Wi-Fi availability depends on the aircraft. Jet Card Owners receive a guarantee that their aircraft is equipped with Wi-Fi on Super Mid and Heavy categories. Membership users receive Wi-Fi when available on the selected aircraft.
Reasonable catering is included for Super Mid and Heavy Jet Card Owners. All travelers can request custom catering, cabin service preferences, and other inflight amenities through the Elevate App or team.
Yes. Chartering offsets ownership costs. Elevate helps determine whether chartering aligns with your personal usage, financial goals, and aircraft profile, and provides full operational support if you choose to charter.
Elevate develops a detailed profile of your typical travel patterns and schedules all charter flights around your usage. When last-minute personal travel arises, Elevate utilizes partner aircraft so your schedule is never compromised.
Elevate handles regulatory compliance, maintenance oversight, crew assignments, charter scheduling, dispatch, invoicing, and safety auditing. This ensures reliable revenue generation while maintaining the highest operational standards.